Privacy Policy

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Privacy Notice

This is our Privacy Notice to you about how we use and share your personal data. We are the Data Controller and our legal name is Cross Solicitors LLP.

We collect the personal data you provide us when you fill in the blanks in the website forms.

We also collect personal data from you when you fill in a contact form, from our cookies (see our Cookie Policy), when you call us, when you email us for any reason, when you provide information via social media, when you meet us face to face, when you provide any paper-based forms or documentation.

To fulfil the request or other order we use your data to allocate you the brochure, information, materials, any goods, manage and track your request or order, update you on progress, generate delivery notes and invoices, process payments and administration generally.

It is in our legitimate interests to use and share your personal data manage our business, to do our accounts, to identify other things you may like from us, interact with providers of services to us, to protect society, and protect your and our interests. We will pass it to businesses we sell all or part of our business to in the future.

The following is a list of the outside parties we use and share your data with:

·      Facebook - https://www.facebook.com/privacy/policy/

·      LinkedIn - https://www.linkedin.com/legal/privacy-policy

·      Quill - https://www.quill.co.uk/privacy-policy/

·      Royal Mail - https://www.royalmail.com/privacy-notice

·      Microsoft 365 - https://privacy.microsoft.com/en-gb/privacystatement

·      Oyez Forms - https://support.oyezforms.co.uk/privacy.asp

·      Legal Aid - https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1086093/LAA_Unified_Privacy_Notice_v4.1.pdf

·      HMCTS - https://www.gov.uk/government/publications/hmcts-privacy-policy#:~:text=This%20includes%20dealing%20with%20information,of%20webchats%2C%20emails%20and%20webforms.  

·      Zoom - https://explore.zoom.us/en/privacy/

·      Cardnet - https://www.lloydsbank.com/business/privacy.html

·      The Law Society - https://www.lawsociety.org.uk/website-information/privacy-policy

·      We may also share your information with a number of other professionals who may need sight of it, in order to give you the best possible legal representation, advice and service. This may include (but is not limited to):

o  Barristers

o  Expert Witnesses

o  Insurance Companies

o  Estate Agents

Some outside service providers act as our data processor but may also act as data controller for some aspects of their services.

We use cookies. You can see our cookies policy by clicking here. You can set your cookies preferences by clicking the pop up at the bottom of your screen.

We combine the personal data given over the website with data we get from paper documents, data you provide over the telephone (including any text or other messages), and other sources.

We will keep your data for 7 years after the year you order it so we can comply with contract law issues, product liability issues, insurance issues, company law obligations, record keeping for accounting and tax audits. If there are any complaints or questions on product liability or insurance issues we will keep your data for 6 years after the matter is dealt with. We may hold onto data were there are legal reasons to retain it.

We might use data for different purposes if similar or necessary to what it was initially collected for.

You have rights in relation to your data to ask to know what we process, access it, request correction if wrong or deletion, restrict or object to processing, request a copy is sent to another organisation, withdraw any consents and complain to the Information Commissioner. You can find out more by contacting us.

We have put in place appropriate security measures in relation to your data.

This helps us deliver the right goods and services.

We may share it with others to get the services we need.

We may share it with other businesses who will deliver the goods or services to you.

We need you to provide us with the following Sensitive personal data on the basis of your consent:

- health details [ ]

- any convictions [ ]

You can contact us by email at accounts@cross-solicitors.co.uk, or telephone 01244 822101, or post 2 High St, Connah's Quay, Deeside CH5 4DA, UK.



We will update our Privacy Notice occasionally and it will replace any prior version. The date of this notice is 4^th August 2023.